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Server Plans - Network Administrator
Deciding on a server or how to maintain and support an existing server is one of the most important technology decisions your business can make. The server is the central location for your network to store data, security functions and applications. Your business needs are unique and our solution providers can help you match your needs to the best technology devices and programs to help you function efficiently. And it doesn’t stop there, we then put a plan in place to support and maintain those items for you, so you can focus on what you do best.

Server Support Plans

 
Ongoing Support
 
 
 
Primary Help Desk / Trouble Ticketing
 
Secondary Email, Voicemail Support
 
Integrated Reporting
 
Secure Server Remote Control / Remote Support
 
On Site Support
 
Priority Response
 
Emergency/off-business hours support
 
 
 
 
 
 
Server Maintenance
 
 
 
 
Server Software and Hardware Inventory
 
Software License Assistance
 
Microsoft Security Patch Management
 
Windows Error Monitoring / Alerts
 
Network Monitoring / Alerts
 
Network Policy Enforcement
 
Microsoft Exchange Management
 
Microsoft SQL/SharePoint Administration
 
Software Deployment / Update
 
 
 
 
 
 
Security
 
 
 
 
Antivirus Management
 
Spyware Management
 
Email and Backup Policies
 
Backup Monitoring
 
Password Administration
 
Automated Advanced Data Backup*
 
         
Purchasing
 
 
 
 
Purchasing Advice
 
Exclusive RHK Systems Partner Access
 
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